Frequently Asked Questions

How do I subscribe to CloudPlex Ultramesh as a Service?

Click on ‘ Get Started Free’ anywhere on the website, it will prompt you for your Name and Email Address – that is all. You will receive an email with a link, to validate your email address. Once your email address is validated, you will be subscribed to our free Starter Plan. For upgrade options, please contact Sales@CloudPlex.io .

What can I do with my developer level subscription?

We offer a Starter Plan free of charge for developers building or preparing to build cloud native applications. The goal of this plan is to allow users not only to explore CloudPlex Ultramesh features and capabilities, but to design, develop, configure, debug, deploy and manage meaningful cloud native applications. All of the core platform features are available as part of the Starter Plan subscription. The idea is to give developers freedom to develop, test and debug a substantial size application (max mesh size 25), before launching the applications in production. Once you are ready, you can upgrade the subscription to depending on the size of the organization, the size and number of applications, and the business need.

What level of support is included?

All subscription plans, including the Starter Plan, include free email-based support. You can create a support ticket from the website or the platform itself. The SLAs for premium subscription plans are different. For premium plans, in addition to email-based support, phone-based business hours and 24 x 7 technical support is also available. Please contact sales@cloudplex.io for additional information. In addition to technical support, community support and discussion forums are also available.